When I feel lonely, I’m not alone. Cigna recently surveyed 20,000 people and found that about half of the respondents reported that they often felt lonely or left out.

It turns out that loneliness has very little to do with the actual number of friends or social contacts we have. Rather, I feel lonely when I lack relationships that make me feel known and understood. At the extreme, in the Cigna survey I mentioned, 13 percent of respondents said there were zero people who knew them well.

If it’s not a lack of connections that leads to loneliness, but rather the feeling of not being known, then it’s easy to see why our increasing connectedness on social media may exacerbate the loneliness epidemic. It’s easy to understand the results of a recent survey examining the links between loneliness and social media use: The top 25 percent of social media users were twice as likely to report feeling lonely as those using it least.

Does the ad nauseam stream of ‘happy’ photos on social media cause viewers to feel lonely and left out, as many have suggested? Or do we flock to make Internet ‘friends’ because we are lonely and seek human connection, no matter how trivial or shallow?

No one really knows the answers to these questions about causality. Most likely both are true. They certainly reinforce each other.

Here’s what we know:

1. Loneliness is a growing epidemic, seemingly fueled at least in part by social media use.
2. Social media use is rampant and growing, seemingly fueled at least in part by users’ loneliness and search for connections.

So loneliness and social media use appear to be inextricably linked. Can we capitalize on the linkage to combat the horrific loneliness epidemic?

In the next few blog posts, I will explore ways that we might develop a meaningful online community that, instead of feeding the loneliness epidemic, might actually ward off feelings of loneliness by fostering deeper knowing of one another.

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